Updated: 12/7/2021

Due to health concerns associated with the Coronavirus or COVID-19, AzTAP is continuing to make the following changes to our operations.  

AzTAP is currently reviewing and revising its COVID-19 Operation Plan.  We are anticipating returning to some limited in person client services effective January 3rd, 2022.  Please check back for updated policy and protocols.  Until then the following is still current: 

Office Hours: The AzTAP office will remain open Monday through Friday 8 AM to 5 PM.  Office visits are strongly discouraged, so please call, email or write us for assistance or services.

Staffing Update:  Our Program Director has been working in the office full time since the initiation of our COVID protocols and all other AzTAP staff are working in the office four days and remotely one day each week.   

Client Services:

Equipment/Device Loans: AzTAP will continue to provide short-term equipment/device loans via our own program as well as the Arizona Department of Education lending program with the following adjustments:

FedEx shipping will remain as an option for equipment that we are able to ship.  Otherwise, for office pick up/drop off of equipment for loans and demonstrations the following protocols will apply: 

Procedure:

Equipment Pick Up: 

  1. Sign and return borrower agreement via Adobe Sign, fax, email or US Mail.
  2. Schedule an appointment with AzTAP staff to pick up the equipment. 
  3.  Once at our building please call staff member to indicate arrival.  
  4. We will place the equipment outside our office door for you to pick up.  Out of an abundance of caution we are requesting that our customers do not come into our office and that all questions or discussion about the provided equipment be handled virtually via phone, Zoom or email.  

Equipment Drop Off: 

  1. Schedule an appointment with AzTAP staff to drop off the equipment. 
  2. Once at our building please call staff member to indicate arrival. 
  3. We will place a rolling table outside our office to put the equipment on.  Out of an abundance of caution we are requesting that our customers do not come into our office and that all  follow-up questions or discussion about the trialed equipment be handled virtually via phone, Zoom or email.   

Equipment/Device Demonstrations: Direct, in-person equipment/device demonstrations have been suspended until further notice.  When feasible, equipment/devices requested for demonstration will be shipped via FedEx to the customer and the demonstration will be done with the Assistive Technology Specialist using a virtual, real-time format.  Otherwise, device demonstration requests will be taken and placed on a wait list. If you are picking up or returning equipment borrowed for a devic