Service Delivery

The capacity to collaborate to solve problems is a key component of a successful assistive technology team.  Whether it's for AT Consideration, Implementation, Professional Development or any relevant topic, it starts with effective problem solving.  In this session, participants will be guided through examples of the team problem solving process.  Then, the tables will turn!  In small groups, participants will apply proven problem solving frameworks and processes on participant identified AT topics.  To conclude, we will reconvene and reflect on the problem solving process as a tool to improve student outcomes. 1.  Describe at least two strategies to identify, brainstorm and collaboratively approach AT problems of practice. 2.  Practice at least two strategies to identify, brainstorm and collaboratively approach AT problems of practice.3.  Reflect and identify at least two problem solving strategies to implement when providing AT supports and services.

As assistive technology (AT) evolved, so did the role of the AT Specialist. Due to the depth and breadth of expertise in AT, it became essential that universities, colleges, and public schools create positions for AT Specialists. It was essential that academic programs build capacity to meet all AT needs, allowing the AT Specialist’s expertise to be utilized when their unique skill set was needed.  This presentation's main goal is to explore methods to boost capacity throughout the academic setting by assisting staff to acquire the skills and knowledge needed to solve access problems independently.  Identifying training needs and resources, and encouraging mentorship, including practice opportunities, will promote learning. The AT Specialist can solve more than individual problems by establishing a culture of training and 1. Learn how to empower educators, support staff, and parents to use AT proactively.2. Learn how to research an AT or accessibility tool to meet a learning need.3. Understand how to build capacity and collaboration, knowing when to call on the AT Specialist.