At AzTAP, we are dedicated to serving our community by ensuring assistive technology (AT) is accessible to those who need it. As part of this commitment, we track our activities and measure the impact we have on the individuals we serve. A review of our data for the 2024–2025 fiscal year highlights that we have been a valuable resource for:
Finding Services and Getting Answers to Assistive Technology (AT) Related Questions
- 803 individuals received information, assistance, and consultative services after contacting AzTAP by phone or email regarding their assistive technology needs and questions.
Providing Access to Assistive Technology Devices at No Cost
- 719 individuals borrowed a total of 2,224 devices through AzTAP’s lending programs.
- 1,447 individuals participated in 405 assistive technology device demonstrations and consultations, exploring options to identify products and features that best met their needs.
Making Assistive Technology More Affordable & Attainable
- Our financial loan program approved 17 low-interest loans with flexible terms, totaling $109,650. This support made it possible for individuals with disabilities to purchase the assistive technology they needed.
- Our medical equipment and assistive technology Reuse services assisted persons in the community with saving $150,760 off the MSRP of the equipment they needed.
- AzTAP and its associated programs provided one-on-one assistance and coordination to secure funding from third-party resources for 1,145 assistive technology devices and systems, valued at $2,126,189.
Reaching Out to the Community through Educational Events, Newsletters & Other Outreach
- 2,319 individuals participated in assistive technology education and training events sponsored or conducted by AzTAP.
- Over 12,000 people learned about assistive technology devices and AzTAP programs and services through 78 public awareness and outreach events and activities.
Provision of Technical Assistance Regarding Assistive Technology & Services
- AzTAP provided technical assistance to 4 community organizations and businesses to support their assistive technology needs.
And finally, Customer Satisfaction Matters to Us
Customer satisfaction surveys show that, on average, more than 99.7% of individuals who use our services report being highly satisfied or satisfied with their AzTAP experience.