Hearing Loss Lessons 2020-03-30T15:16:26-07:00

Understanding and Managing Hearing Loss*

Hearing loss affects many older adults and can make communication difficult for the person with hearing loss, their caregivers and family members. Most people are unfamiliar with the range of technologies, strategies and resources that are available to improve hearing and communication.

If you work with or have an older adult family member who is hard of hearing, and you would like to learn more about hearing loss in order to communicate better with your patients or family members, our online lessons will provide the information you need.

  • The lessons are FREE; there is nothing to buy!

  • The information is presented in three (3) easy to understand lessons.

  • You can log-on to the lessons from your smartphone, iPad, tablet, or computer any time of day (or night that) works best for your schedule.

  • Lessons should take about 30 minutes to complete; if you did not get a chance to finish it, you can come back to where you left off.

  • We recommend you take each lesson in the order listed below.

  • After you complete each lesson, you will receive an email notification. Your Northern Arizona University (NAU) Certificate of Completion will be sent in a separate email. You can share the certificate with your employer.

The Lessons

To begin, click on Lesson 1; when you are finished, you can proceed to Lesson 2 and then Lesson 3.

If you have questions or experience any problems, contact Heidi Lervik at mailto:askaztap@nau.edu or call  602.728-9534.

* Understanding and Managing Hearing Loss is a project of the Arizona Technology Access Program (AzTAP), a Phoenix based, statewide program of the Institute for Human Development (IHD) at Northern Arizona University (NAU). It is partially funded by a grant from the Arizona Community Foundation.

Additional Resources

We hope you have enjoyed the Hearing Loss Lessons. If you would like to learn more about hearing loss or connect to agencies and resources in Arizona, please see the following websites:

Aging and Disability Services

ADS offers programs and initiatives for older adults in Arizona. These serve to protect the rights of older adults and prevent fraud and abuse. They also provide information and assistance on rights, benefits and options. These include home and community based services, which can ensure many aspects of independent living.

Area Agency on Aging

An Area Agency on Aging (AAA) is a public or nonprofit private agency that helps older Arizonans. AAAs are chosen by the State to plan and coordinate services at the local level:

  • Advocate for older adults
  • Offer information on programs, options, and community supports

Arizona Commission for Deaf and Hard of Hearing

The Commission serves Arizona residents with hearing loss through community involvement and partnerships with local agencies and organizations. We are committed to expanding resources and identifying opportunities for improved quality of life.

  • Information and Referral
  • Empowerment
  • Community Development
  • Outreach and Education

Arizona Rehabilitation Services

The Vocational Rehabilitation program provides a variety of services to persons with disabilities, with the ultimate goal to prepare for, enter into, or retain employment.

Arizona Technology Access Program

AzTAP assists persons with disabilities of all types and ages as well as family members, service providers, employers and the general public to become better educated about the value and use of assistive technology.  Let AzTAP help you choose the right technology!

  • Device Loan and Demonstration
  • Device Reuse
  • Consultations
  • Information, education, and training

Arizona Telecommunications Equipment Distribution Program (AzTEDP)

The Arizona Telecommunications Equipment Distribution Program is a free service that provides telephone equipment such as amplified volume control telephones, TTY units, landline captioned telephones, electro larynx devices, voice amplifiers and signaling/flashing devices to Arizona residents.

Community Outreach Program for the Deaf (COPD)

Community Outreach Program for the Deaf (COPD) provides services throughout Arizona to persons with a hearing loss. COPD is considered a grassroots organization partnering with Deaf, Hard of Hearing, and Deaf-Blind persons and organizations in establishing services and providing a “one-stop” center for persons with a hearing loss.

Hearing Loss Association of America (HLAA)

The mission of HLAA is to open the world of communication to people with hearing loss by providing information, education, support and advocacy.

  • Information and Education
  • Support
  • Advocacy

Valley Center for the Deaf

Valley Center of the Deaf (VCD) is a community-based organization that empowers Deaf and hard of hearing individuals to live independently and achieve their personal goals. VCD seeks to “fill the gaps” in the community by providing services which are not available elsewhere.